Voice response service | telecom hosting service

A Voice response system is a specialized technology which responds to voice commands without assistance from a person. VRS provide callers with a range of automated options, allowing them report specific information.

Here are few tools (FreePBX, Asterisk or TriBox) which is powerful and great advocacy.

Once VRS system set up & configured information will automatically distributed to and collated from incoming caller. Another use of voice response system is for record keeping. Certain software can make data entry voice activated, allowing the user to enter data without using their hands.

 Advantages from IVRS using system:-

§  Increase customer service efficiency

§  Increase first contact resolution

§  Increase agent and company efficiency

§  Reduce operational cost

§  Increase professionalism

§  Increase customer satisfaction

§  Web assistance

So, these are the general benefits of having IVRs or VRS in your office.

The recent advance in voice response system business can save on labor and better use of employee resource, while still serving their client’s need.

 VRS system provides number of features which make your tasks easy. Voice response system allow caller to speak their request, instead of punching in the punching number on their phone keypad. There are many benefits that any companies can achieve by including VRS technology in their office or company.   

Interactive voice response fast telephony technology

                                          Interactive voice response

Interactive voice response system is an automated telephony technology that allows customer to interact with callers, gather information and connect call to appropriate recipient. An IVR system provides choice to select option by pressing digit. The press of digit on the telephone keypad sends a DTMF tone to the company host system which than select appropriate action according to digit press. IVR basically handle high volume of phone call, through this business can reduce cost and improve customer experience. Interactive voice response allow caller to get information they need 24 hour a day without the need of costly human agents. Interactive voiceresponse system helps company to reduce their labor costs by using automated system to answer routine queries by customer.

Interactive voice response system also be designed to recognize human voice & respond accordingly. Depending on the need of any business & the type of system used, IVR may consist of hardware and software. In some cases, if the IVR is being hosted in an external data centre just need the data connectivity.

Uses of IVRs:

Interactive voice response can be used to automate just about any task. If business data reside on any kind of database (MYSQL, Oracle, Access, FoxPro, Even excel ETC.) IVR can read and write it.We all are living in a digital technology where people can make use of certain technologies to let go for manual tasks that can systematically have cut cost. IVR technology can further improved as there are still some misses depending on how the machine captures the voice of customers. Thus, instead of hiring people to respond to people, companies can just buy into the idea of IVR and automate the whole processes.

ivr | interactive-voice-response | I-V-R :: Telecom Hosting Services

                    Interactive voice response     

Telecom hosting service delivering great customer experience is about simplifying and streamlining your business process to reduce customer effort throughout call. 

We ensure all calls are 100% recorded in our web based call log panel in real time. Our IVR service is a web based panel with detail call log panel. Your entire call conversation along with any voice mails are automatically recorded into our cloud based IVR system.

We provide complete turnkey IVR development service and interactive voice response program development.

Interactive Voice Response or IVR is a telephone technology that allows customers to interact with the company’s host system through configurable voice menus in real time by using DTMF tones.

All IVRsystems are capable of playing audio & collecting digits from the caller. Replacing the touch-tone interface with a voice interface requires additional software & significantly increases the expense of the platform.

IVR service providing is our business-it is all we do and we do it well. We strive to deliver value to our customer through the development of leading edge IVR application, IVR technology and IVR service.

        Telecom hosting service allows you to:-

• Manage your IVR application development time and optimize you developer’s productivity with our IVR tanning and IVR application review services.
• Maximize customer satisfaction with voice recognisation and IVR turning services.
• Optimize your developer’s productivity with IVR service.
• Eliminating the need for costly infrastructure with IVR hosting.

At telecom web hosting our mission is to create a unique service to meet customer need and deliver that service as efficiency and effectively as possible.

 Contact Info Are Below:

Email: support@telecomhostingservices.com

Toll Free: (866) 549 0093